Teams delivering high quality experiences to customers are critical to your business and they need to be as productive, efficient and supported as possible. But with multiple teams in your organisation with differing requirements, how do you balance flexibility with complexity and support a platform that provides the tools required on-demand, whilst also minimising duplication and cognitive load?
In this talk, Paula will describe this “Platform Gap” challenge that many organisations face and provide recommendations on how to solve this by reviewing and improving team interactions. She will explain how your internal platform can be used to support this model whilst still focusing on delivering a delightful experience to the users of the platform through applying product management practices.
Scheduled on Tuesday from 13:25 to 13:40 in Exec Room
Paula is Co-Founder and Chief Operating Officer of Syntasso; her previous roles include Senior Director of Tanzu Global Education at VMware, Senior Director of Platform Services EMEA at Pivotal and Co-Founder & Chief Operating Officer of CloudCredo.
Working in the IT industry for over 20 years, Paula is passionate about community, diversity and inclusion and has a range of speaking experience including Cloud Foundry Summits, QCon, Velocity Conference, DevOpsDays and the LeadDev conference.
Paula is part of the organising committee for DevOpsDays London, Kubernetes Community Days UK and organises the London Platform User Group and Coed:Code meetup groups.